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payment Issues

By purchasing the item(s) using an online payment processor to send us the remittance, or by paying an invoice that we send you, you state you are a responsible adult of legal age and agree to the sale and delivery terms and description definitions stated and tied to this sale and understand and agree to our terms and conditions, and policies.

If at anytime you experience a problem at check out, you should notify us.

Once an online invoice is sent to you, the payment for your purchase must be received within 7 days, unless you have contacted me and, if applicable, advised me that you are mailing in an accepted form of remittance with the required info.

If you need more time than 7 days to pay via the invoice, let us know before we actually send the first invoice requesting your payment. As a courtesy, we may send reminders within this 7 day period.

"What happens if I don't pay within 7 days?"

 If payment is not received within 7 days we will send you one more reminder. If the item/product is still available for purchase, we will gladly reopen your checkout/or send you a reminder invoice. (Martecci made fragrance items are fresh made upon cleared remittance, so availability for purchase will not usually be an issue).

FRAGRANCE CUSTOMERS, PLEASE CONSIDER THIS:

Once your remittance clears, in most situations, it goes into Work in Process on the same or next business day, except US national holidays, and black out periods. Once your Martecci fragrance item/product is prepared, it will be given 1 or 3 days to cure and be tested before it is shipped. The only time we can't ship an order to schedule is if during the final inspection, prior to shipping, it is found damaged. Your fragrance item/product will arrive "FRESHER THAN FRESH," safe, and ready to use, and it is generally advised that our fresh made "perfume" or "cologne" items should be shaken for about a minute before usage.